By Jenn Behrens, MSW, PhD, CIPM, CIPP/US
For years, RadioShack made a promise to its customers: provide us with your data, and we will not sell or rent it to third parties. This agreement between the company and its customers worked well until recently when the company filed for bankruptcy, and it became clear that its customers’ data – more than 65 million names and physical addresses and over 13 million email addresses (link is external) – is a valuable financial asset. And, during bankruptcy proceedings, assets are for sale. This put the issue of customer data privacy at the center of the bankruptcy proceeding. The title of an article by The Dallas Morning News framed the immediate issue well: How safe is your information when a company goes bankrupt? (link is external)